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Cancellation of project to upgrade Pa.’s outdated voter roll system leaves election officials with no relief in sight

The Department of State ended its years-long contract with a tech vendor after work fell behind schedule.

By Carter Walker | December 15, 2023, 6:09pm EST

The state has canceled a planned upgrade to Pennsylvania’s system for managing voter rolls, leaving officials stuck for the foreseeable future with a process and technology they say is outdated and inefficient.

The contract cancellation will not affect the coming presidential election — the Department of State already decided to keep the older system in place for 2024. But election administrators said they’re frustrated to hear they’ll have to continue to use the Statewide Uniform Registry of Electors, known as SURE, which has caused problems in the past.

Pennsylvania’s two-decades-old voter roll system is the crucial tool election officials use to add, remove, or update the status of every voter in the state. County election offices constantly use the system to check voter registrations, track mail ballots, and generate the poll books used every Election Day to check in voters at precincts.

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